BusinessDigitisation

DVLA grabs “Best use of IT in Service” awards

This brings the total of 27, the number of awards received by the Driver and Vehicle Licensing Authority (DVLA) in less than four years

The Driver and Vehicle Licensing Authority (DVLA) has been honoured at the 10th Ghana Information Technology and Telecom Awards (GITTA) as Best use of Information Technology to drive efficiency in service delivery institution.

Kwasi Agyemang Busia, chief executive officer, also received another prestigious award as the “Public Sector ICT chief executive officer (CEO) of the Year” for his courage and consistent leadership in the use of technology to transform the image of the DVLA.

A citation accompanying his award highlighted Busia’s outstanding career in Information Technology (IT) and his leadership which has brought about distinctive ICT transformation in operations and culture at the DVLA.

This award brings a total of 27, the number of awards received by the Authority in less than four years, with the Chief Executive being adjudged the Public Sector ICT man for three consecutive years 2018, (GITTA awards) 2019 (CEO of the year -CEO Network and 2020 (GITTA awards).

Francis Tuffour, public relations manager of the DVLA expressed gratitude to the Minister of Transport and all stakeholders of the Authority for their collective effort and support in actualizing DVLA’s strategic plan and vision towards improving the services and management.

DVLA awards

He also praised the board chairman and management for the drive to make DVLA a world-class organization with acceptable standards for driver and vehicle licensing.

Tuffour emphasized the CEO’s focus of making customer service the centre of their operations and management’s visionary operational framework of SEED which stands for System Integration, Enforcement, Entrenchment and Data Analytics.

He also mentioned the ongoing digitization of vehicle records since 1995 for efficacy in registration and thereby data integration, thus creating system linkages and curbing leakages.

Other awards received by the Authority in the last three years include the ICT service delivery and information award; Gold, Best government website; Silver, Best government use of social media (citizen engagement); Most People-Focused CEO of the Year (Public Sector); Emerging HR Innovation of the Year Award (Public Sector) DVLA, Most Innovative public sector institution as well as best in Policy & Administrative Reforms (Ghana Integrity Initiatives (GII)) among others.

GITTA is a prestigious award programmed with its sterling status earning the ‘Oscar Awards’ for excellence in Ghana’s ICT sector.

Over the years besides promoting excellence in the telecom sector, GITTA has evolved and extended its wings to include companies which have taken efforts to innovate their businesses through the adaptation of technology.

GITTA has become one of the industries most recognized honours. It is an accolade given to individuals and teams and is a vindication of the hard work innovation and dedication of those at the forefront of the global dynamic profession.

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