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MTN secures additional capacity to improve internet connectivity

MTN

MTN

Telecommunication firm, MTN has secured additional capacity from international partners, resulting in an improvement in data experience to subscribers.

The announcement is coming on the back of the interruption in internet connectivity on Thursday which has affected businesses and individuals who rely on the internet for various transactions.

The Ghana Chamber of Telecommunications has attributed the interruption in internet connectivity being experienced to an outage on multiple submarine optic fibres into the country.

In an update on the situation on Sunday (17 March), MTN apologised to its subscribers for the inconvenience over the past five days adding that it is working towards full restoration of services.

“We would like to express our gratitude to you for your patience and understanding during the ongoing network disruptions. We are happy to inform you that we have secured additional capacity from our international partners, which has resulted in an improvement in your data experience.

“We understand the inconvenience the current situation may have caused you and assure you that we are working hard to resolve the issue as soon as practicable. Rest assured that we are exploring all options to ease your data challenges.”

“We will continue to keep you updated as we make further progress towards full restoration of services,” it said,

 

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