PURC appeals to Ghanaians to use utilities efficiently

According to the PURC boss, this will help bring relief through reduced bills, as efficient use of the utilities is critical to the country's socio-economic development

The executive secretary of the Public Utilities Regulatory Commission (PURC), Ishmael Ackah, has appealed to Ghanaians to be efficient in the use of utilities.

According to him, this will help bring relief through reduced bills, as efficient use of the utilities is critical to the country’s socio-economic development and urged consumers to reach out to the commission with their concerns.

“Our doors are always open to your concerns. If you go to ECG, NEDCO, or GWCL and you don’t get the solution, come to PURC,” Ackah told Asaase News after a tariff education forum for students of Sunyani Nursing and Midwifery Training College in the Bono Region.

“You can reach us by calling, on WhatsApp, and on other platforms. We have regional offices in all the old 10 regions and can help resolve your issue. Let us also be efficient in the utility we use,” he added.

He said the engagements with students at colleges in Ghana has been positive.

Ackah stated that while the PURC is committed to ensuring utility service providers offer good services to the public, it also owes it a duty to ensure service providers are supported to deliver. 

Ackah said the engagement was to explain how electricity tariffs are determined and the factors that go into tariff decisions for people to understand the process and how to manage bills.

“We are at the Sunyani Nursing and Midwifery Training College to explain the tariff process. Most people believe that PURC comes somewhere and comes out with the figure, but there is a process we go through and some other factors we consider,” Ackah said.

The spokesperson of the Sunyani Nursing and Midwifery Training College, Michael Quayson, said tariff education would help them calculate and reduce their bills.

The tariff education at the Sunyani Nursing and Midwifery Training College centered on topics such as how power generation started, a demonstration of how a tariff reckoner is used, an electricity consumer estimator, and an appliance that estimates consumer electricity consumption and monitoring, among others. 

It also created a platform for students to engage the management of PURC in a bid to gain a greater understanding of how the commission arrives at its tariff decisions and to create energy efficiency ambassadors. 


Reporting by Daniel Donkor in the Bono Region


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