Latest decision puts PDS in charge of power retail in Ghana

A joint statement by the Electricity Company of Ghana and the Power Distribution Services (PDS) has charged PDS to provide all activities related to electricity retail as a short-term arrangement.

According to the statement, the short-term arrangement is “to ensure that there is no disruption of power supply and service delivery” to customers.

The government on Tuesday 30th July suspended the power deal it signed with PDS. The Minister of Information, Hon Kojo Oppong Nkrumah, communicated the decision via a press release.

The statement said the action to suspend PDS became necessary due to “the detection of fundamental and material breaches of PDS’ obligation in the provision of Payment Securities (Demand Guarantees) for the transaction which have been discovered upon further due diligence”.

Meanwhile, PDS in a response to the government’s decision to suspend the power distribution company, PDS maintains it has not erred and that government rushed in it’s decision.


Following the issuance of Public Notice No. 030819 by the Energy Commission appointing Electricity Company of Ghana Ltd as Interim Operator to take charge of management and operation of electricity sales and the retention by Power Distribution Services Ghana Ltd of the Electricity Distribution License in the Southern Electricity Zone of Ghana, ECG and PDS have agreed on interim operational modalities.

This is to ensure that there is no disruption of power supply and service delivery to our cherished customers.

As an interim arrangement, the public is hereby notified that PDS will provide the following services on behalf of ECG:

• All activities related to electricity retail sale including but not limited to:

Meter reading


Distribution of bills

Bill reconciliation

Revenue collection

New service connections

Disconnections and reconnections

Faulty meter replacements

Network faults and repairs

Complaints and fault reporting to the call centres

Any other related service

In light of the above, all payments and other related activities shall continue to take place at:

PDS Regional and District offices

PDS existing Customer Service Centres

PDS licensed vending stations

PDS operated Cash Points


All cheques shall be issued in the name of “Power Distribution Services Ghana Limited”.

This interim arrangement shall be in force from 8th of August, 2019 until the reversal or otherwise by the Energy Commission.

ECG and PDS assure the general public that we will continue to provide quality electricity services to our cherished customers.

ALSO READ: PDS finally reacts to the government’s suspension

All enquiries should be directed to PDS Call Centre No. 0302-611611 and all existing social media handles.


Show More

Henry Cobblah

Henry Cobblah is a Tech Developer, Entrepreneur, and a Journalist. With over 15 Years of experience in the digital media industry, he writes for over 7 media agencies and shows up for TV and Radio discussions on Technology, Sports and Startup Discussions.

Related Articles

Back to top button

Adblock Detected