The Ghana Chamber of Telecommunications is assuring Ghanaians of a stable mobile network ahead of the 7 December general election.
“The telecom wishes to inform the general public, that its members are taking the necessary steps and measures to provide resilient network quality across the country as the nation heads to the polls on 7th December 2020 and the festive season,” a statement said.
The assurance follows individual network audit assessments undertaken by members of the Chamber.
It says the outcome of the audits has led to numerous deployments and actions to ensure a stable network across all areas with potential mass gatherings.
The industry is also partnering with law enforcement agencies to facilitate patrol of fibre infrastructure routes across the country.
Similarly, the Chamber, through the National Engineering Coordinating Team (NECT), is engaging the Road Agencies to suspend all construction works around routes where critical utility infrastructure exists for the next two weeks to safeguard the country from potential network disruptions.
Dr. Ing. Kenneth Ashigbey, CEO of the Chamber said, “these collaborations are to cement our efforts towards building a resilient network to support and augment Ghana’s electoral process.”
“We have in place secure and resilient systems to aid the seamless transmission of data and we are fully committed to the process, providing transparency to all our stakeholders to build upon the trust from previous years.”
Christmas plans
The Chamber says beyond the elections, the industry will implement other critical interventions to support the Christmas season.
It has therefore called on subscribers to make use of the 24/7 digital channels, 24hr call centre routes, as well as the round-the-clock service centres which will operate extra hours to support general customer care experience.
“Finally, we would like to state that the mobile industry is committed to a strict adherence of all its license obligations and so we will be working closely with our Regulator, the National Communications Authority (NCA) during this unique period. We entreat the public to stay safe and continue to adhere to all COVID-19 protocols.”
The Ghana Chamber of Telecommunication is the foremost mobile and technology industry association and a private initiative by the mobile network operators in Ghana.
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